Paopao Vape Shipping Policy

At Paopao Vape, we strive to provide our customers with efficient and reliable shipping services. Our shipping policy is designed to ensure your orders reach you promptly and safely. Below are the details of our shipping options:

Free Shipping

  • Ontario/Quebec: Free shipping for orders over $49 CAD.
  • Other Regions of Canada: Free shipping for orders over $79 CAD.
  • USA: Free shipping for orders over $129 CAD.
  • Worldwide: Free shipping for orders over $200 CAD.

Same-City Delivery

GTA Area:

  • Free delivery for orders over $79 CAD before tax.
  • Order cutoff time is 1 PM on working days. Orders placed before 1 PM will be delivered the same day, and orders placed after 1 PM will be delivered the next day.

Montreal Area:

  • Free delivery for orders over $129 CAD before tax.
  • Order cutoff time is 1 PM on working days. Orders placed before 1 PM will be delivered the next day, and orders placed after 1 PM will be delivered the day after next.

Note:

  • All processing times and delivery times are on working days. This means orders are processed and delivered Monday through Friday, excluding public holidays.

Canada Post Parcel Pickup Process (Primary Shipping Mode)

For Condo Addresses:

  • Packages are typically placed at the reception or in the mailroom.
  • If the condo does not have a mailroom, packages will be placed in the community CP mailbox.
  • Condo addresses must include the unit number; otherwise, the package may be returned, and the seller is not responsible for this.

For House Addresses:

  • Depending on the area, the delivery process might vary:
    • Packages may be left at the front door or in the mailbox.
    • A pickup notice may be left, requiring the recipient to collect the package from a nearby pickup location.
    • If the community has a CP mailbox, the package will be placed there, and the recipient needs to retrieve it. (It is possible that the CP delivery staff will put the pick-up key of the condominium mailbox in the personal mailbox, and you need to take out the key from the personal mailbox and go to the condominium mailbox to pick up the package).
    • If the recipient cannot be contacted, the package may be left at a nearby partner pickup point.

Note:

  • If the package is not collected from the partner pickup point or pickup location within a certain period, it may be returned, and the seller is not responsible for this.

UPS Parcel Pickup Process

For Condo Addresses:

  • Packages are usually placed at the reception or in the mailroom.
  • Condo addresses must include the unit number; otherwise, the package may be returned, and the seller is not responsible for this.

For House Addresses:

  • Depending on the area, the delivery process might vary:
    • Packages may be left at the front door or in the mailbox.
    • A pickup notice may be left, requiring the recipient to collect the package from a nearby UPS location.
    • If the recipient cannot be contacted, the package may be left at a nearby partner pickup point.

Note:

  • If the package is not collected from the partner pickup point or pickup location within a certain period, it may be returned, and the seller is not responsible for this.
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